How well does your plant manage performance?
The Factory Excellence Index scores the management system behind your results: how losses are seen, how shifts react, how problems get solved for good. Thirty questions, fifteen minutes, a private report the same day.
- 30 questions
- 6 pillars
- 12–15 minutes
- Private report
- No purchase required
What you get when you finish
Your FEI score and level
A score out of 1,000 and a level from 1 Reactive to 5 Excellent, calculated with the published method.
A pillar-by-pillar picture
A radar of your six pillars, so you can see at a glance whether data, routines, problem-solving or people are holding the rest back.
Your three biggest gaps
The three weakest points in your answers, each with a specific move to make in the next 90 days.
A route to recognition
Plants at Level 3 and above can ask to be verified by an independent jury and considered for a regional Factory Excellence Recognition.
How it works
Assess
Answer 30 questions about your bottleneck line on a normal week. Each answer describes an observable practice, from level 1 to level 5.
Read your report
Your score, level, radar, profile pattern and 90-day moves appear on screen. Print it or save it as PDF for your team.
Get verified (optional)
Share a few pieces of evidence and spend 45 minutes on video with two jurors. Verified status is dated and lasts 12 months.
Be recognised
Twice a year, each league jury reviews verified plants and grants recognition at Level 3, 4 or 5, plus Most Improved and Frontline Team distinctions.
Six pillars, thirty practices
The Index looks at the practices that decide whether good results repeat. It does not rank OEE figures, which depend on product mix, equipment age and sector.
Performance visibility
How losses are captured, how fast the line knows it is behind, and whether people trust the numbers.
Read the guide →Pillar 2 · 5 questionsDaily management and shift routines
The rhythm of meetings, handovers, boards and escalation that turns data into same-day action.
Read the guide →Pillar 3 · 5 questionsLoss and downtime problem-solving
How losses are prioritised, analysed, fixed for good and kept from coming back.
Read the guide →Pillar 4 · 5 questionsImprovement engine
How improvement is planned, resourced, closed, standardised and sustained.
Read the guide →Pillar 5 · 5 questionsPeople and frontline ownership
Skills, frontline involvement, team-leader capability, recognition and listening.
Read the guide →Pillar 6 · 5 questionsData and connectivity foundations
Machine connectivity, reference data, integration, data access and basic OT security.
Read the guide →Five levels
Your overall level follows your average answer, with one rule: it cannot sit more than one level above your weakest pillar.
Performance is managed from memory and from the last crisis. Losses are largely invisible and fixes rarely last.
Level 2Aware200–399The plant measures some losses and holds some routines, but data arrives late, methods vary and many actions stay open.
Level 3Structured400–599Definitions, routines and methods are written down and followed. The plant reacts within the shift and attacks its main losses every week.
Level 4Proactive600–799Losses are seen within the hour, problems are solved at the right level, and improvements are verified, standardised and sustained.
Level 5Excellent800–1000The whole system runs on trusted real-time data, frontline teams own their results, and good practices spread between lines and sites.
Why an index of management practice
Two plants with the same OEE can be in very different health. One reaches its figure through a daily rhythm that finds and removes losses; the other reaches it through overtime, spare capacity and a few people who know every machine. Only the first will still be there next year.
The Index scores what sits behind the number: how quickly a line knows it is behind, whether a stop triggers a known response, whether a fix is verified and becomes the standard, whether the frontline owns its results. These are the things a plant manager can change in 90 days.
For OEE benchmarks and calculators, see oee-benchmark.org. The Index deliberately stays out of that comparison.
Regional recognition, judged by independent practitioners
Recognition runs in five regional leagues so plants are compared with peers who face similar labour markets, regulations and customers. The first cycle runs in France and Western Europe and in the Americas, with a cut-off on 31 March 2027. The other leagues are open for assessment now and will open recognition once their juries are in place.
Jurors are independent practitioners who sign a public jury charter. No TEEPTRAK employee sits on a jury and sales staff never take part in judging.
- France and Western EuropeRecognition open · cut-off 31 March 2027
- AmericasRecognition open · cut-off 31 March 2027
- Central and Eastern EuropeAssessment open · recognition later
- Greater ChinaAssessment open · recognition later
- India, Middle East and TürkiyeAssessment open · recognition later
Who runs the Index
The Factory Excellence Index is run by TEEPTRAK SAS, a French company that sells production-monitoring software. We say this plainly because it matters to how you read the Index. Taking part requires no purchase, and plants using any system, or none, are assessed and recognised in exactly the same way.
What we get from running it: aggregated insight into how plants manage performance, and the chance to talk to plants that want help, if they ask for it. The full arrangement is on the who runs this page.
Questions
What is the Factory Excellence Index?
The Factory Excellence Index (FEI) is a free assessment of how a manufacturing plant is managed day to day. Thirty questions cover six pillars: performance visibility; daily management and shift routines; loss and downtime problem-solving; the improvement engine; people and frontline ownership; and data and connectivity foundations. Each plant gets a score from 0 to 1000, a level from 1 to 5 and a report listing its three biggest gaps. Plants at Level 3 or above can go further and request verification.
Does the Index measure OEE?
No. It measures management practice: how losses are captured, how meetings and escalation run, how problems are solved and whether improvements last. OEE is a result of that practice, not the practice itself. The profile asks for an OEE band, in ranges only, and it plays no part in the score. For OEE benchmarks, see oee-benchmark.org; for guides to monitoring, see factorymetrics.org.
Who is it for?
Any manufacturing plant, in any sector and of any size, whether it runs on a monitoring system, on spreadsheets or on paper. The questions are written for plant managers, operations directors, continuous improvement leads and production managers, but anyone who knows the shop floor well can answer them. Each question describes practice you can observe on the floor, so the answers do not depend on company vocabulary.
Does it cost anything, or require buying anything?
No. The assessment, the report and verification are free, and taking part requires no purchase of any product or service. The Index is open to plants using any system, or none. It is run by TEEPTRAK SAS, a company that sells production-monitoring software. We disclose that on every page, and the about page explains how judging is kept separate from sales.
How long does the assessment take?
Between 12 and 15 minutes for 30 questions, five per pillar. Each question has five anchored answers describing observable practice, from the most basic to the most advanced. Answer for your bottleneck line on a normal week, not your best one, and choose the answer that describes what happens today rather than what a procedure says should happen. You can start the assessment now.
Who in the plant should answer it?
One person can complete it. The answers are more reliable when two or three people who see the floor every day agree them together, for example the plant manager with a production manager and a team leader. A disagreement over an answer is useful information in itself. If you cannot settle it, pick the lower answer; verification would test it against evidence anyway.
Fifteen minutes to see your plant as a jury would
Answer for your bottleneck line on a normal week. The report is yours, and nothing is published without your consent.
Start the assessment